Tuesday, April 12, 2011

Sale Picks! Orla Review! Anthro Response!

Woohoo!  I was not expecting a sale today.  It was in the back of my mind naturally.  And of course I checked as I do every Tuesday.  So I was happy to see a few things made sale from my Wish List.  Although I winged it for a few additions.

Drifting Lilies Dress - by Leifsdottir - Anthro Orig $298 Sale $150 - Apr 2011

Leifsdottir's Drifting Lilies Dress SHOP HERE is the Cream of the Crop.  It's very different for me.  I don't normally go for romantic.  My thought is to tone it down with a rugged topper....



 Lengthy Days Vest in Green - by Sanctuary - Anthro Orig  $128 Sale $70 - Apr 2011
 I like the idea.  But I can't be sure about the execution as an outfit.  The dress was not Wish Listed, but the
Lengthy Days Vest SHOP HERE was. I may remove the Vest belt and belt over with one of these...

Curves and Lines Belt - Anthro Orig $54 Sale $30 - Apr 2011.JPG

OR....


Sliver Belt in Green - Anthro Orig $38 Sale $20 - Apr 2011
go for a more colorful choice in Green. Or maybe the softer version that looks Orange, but is described as Pink....


Sliver Belt in Pink - Anthro Orig $38 Sale $20 - Apr 2011
Any one of these belts might work.  All these colors are wonderfully light and Spring ready. I normally have better luck wearing stretch belts like the Curves and Lines SHOP HERE.  But if the Sliver Belts SHOP HERE are soft enough (they do look soft) then they will work just as well.

Remember this Orla Kiely Bag?   We Orla fans were so excited to see OK back at Anthro.  My excitement turned to disappointment when I saw this bag first hand. 


Sustainable Sunflowers Bag - by Orla Kiely -  Anthro $258.jpg

Heidi ordered it.  We poked, prodded and discussed it.  She returned it.  I reviewed it. 

Shop this bag and read my NOT-SO-STELLAR review HERE

While adding my Review I happened to notice this little Miss Albright Satchel sitting on the Side Bar.  It was Wish Listed immediately. 

Bursting Peony Satchel in Green - by Miss Albright -  Anthro Orig $148 Sale $80 - Apr 2011.JPG
Now maybe it will work for this outfit, maybe not.  I thought it was Yellow, but it turns out the bag is pale Green.  I like the Appliqued Fabric, But I know I had better protect it with something to keep it from picking up dirt.

For the last 3 years I have sufficed with 1 pair of Espadrilles.  See Anthro's Roadways by Bobbi Blu  HERE.  Just the other day I was wearing those with the Mompos Dress.


Anthro's Mompos Dress by T Reese with Roadways by Bobbi Blu
Suddenly I have found myself starving for Espadrilles.  Then I saw Anthro's Lemon Stick Wedges by none other than my favorite Anthro Brand Miss Albright SHOP HERE.  Guess where I saw them first?  On Molly's awesome Blog Anthromollogies.  She paired them with the Mompos Dress. 

I did ask her if it was OK for me to run with her idea.  She approved.

Now back to the subject.

To make a long story short I was compelled to grab at another pair of Espadrilles. This time on sale.



Etruscan Espadrilles - by Bettye Muller - Anthro Orig $198 Sale $100 - Apr 2011


I'm thinking the Etruscan Espadrilles by Bette Muller SHOP HERE 
will work very nicely with this outfit.  Don't you?

I received a response from Anthro regarding the Mompos Review Situation. 

Read my email message to Anthro HERE

Here is Anthro Response...


Hi Laura,

Thank you for being such a passionate supporter of Anthropologie. We all enjoy your blog and reading your thoughtful and thorough reviews when you submit them. As you know, our ratings and reviews section is an open forum for customer’s to share their personal experiences with our products. We welcome all opinions but do take the time to read each review prior to posting to ensure they are appropriate. In our experience, we have found that customers can have very different opinions on the exact same item. In regards to these two reviews, they are two customer’s opinions and although they may seem skewed, we cannot remove them as they are within the Review Guidelines and follow the Terms and Conditions we have set for submitting reviews. We appreciate that you took the time to share your thoughts on the dress (you looked great in your photos on your blog!) and made us aware of a possible issue with the content on our site.

Please do not hesitate to reach out to us anytime regarding any issues you have or see!

Sincerely,
Joannah Holmes
Anthropologie

Don't you just love how Joannah first attempted to smooth my ruffled feathers.  Very apropos!  I would have done the same thing if I were in her shoes and given the responsibility of dealing with me.  Ha-ha!  I think I like this gal.

However, I felt like I was being addressed like a child. Why explain the rules to me? Why repeat issues I had already suggested? I explained there was nothing inappropriate about the review.  I didn't ask for the reviews to be removed. And I didn't say the reviews were skewed.  I said the votes were skewed.   The most important question I asked was not addressed.  So who knows if the system has been compromised by someone using a server that can randomly generate IP Addresses.

Should I now consider Anthro's Review System as possibly compromised and untrustworthy. 

I suppose it's time to rely on the Blogs as I should have been in the first place. 

The big question is...should I continue providing reviews to Anthropologie?
Or should I reserve my energy for my Fellow Bloggers?
Is my Top Ten Ranking really all that important?
What do you think!

Actually don't answer the above questions if you don't wish to.  Here is an alternative discussion.

What did you get from the sale today if anything?  I'd rather hear about that!

SIDE:  I am so sorry I'm behind on blog rounds.  I feel so bad about that, because everyone comes to visit me even when I can't seem to get over to them.  I promise to work harder on that.

Did you notice the other day that my replies to comments were filled with gobbledygook?  Is that HTML code?  That is what happens if I use my Laptop PC from Yahoo mail..  But when I use my iPhone from Yahoo mail it's fine.  But it's also very hard to type on that little keyboard.


Anthro Sister Love, Laura (lauramartinsemail@yahoo.com)

Comments (40)

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Hi Laura! Your sale purchases are great. That looks like a really pretty dress. I look forward to seeing it on you! Nothing on my wishlist made it to sale today. I did have a quick return to do, so I browsed the sale section at my local store and ended up getting the Vinsionary Skirt on 2nd cut.

I'm so glad to see a response from anthro! I do appreciate the "open forum" that they have created, but I do wish they would have addressed your actual concerns a bit better. Obviously, different people have different opinions about each item, but it should all be legitimate and accurate.
1 reply · active 729 weeks ago
Thanks Kristin! It could be that they just don't know at this point. If I accomplished anything, it was to draw there attention to a possible problem. And that is better than simply doing nothing.

Sent from Laura's iPhone
I snagged a couple of 2nd cut items today--Magnified Corolla (must try fo $30--I love the colors), Runny Yoke skirt, I can't remeber what else. I def want the Gathered Blossoms Top, but I'm going to wait a bit.

As far as the reviews, I thought at one point you could only submit a review if Anthro asked for it. I never submitted reviews until they sent me e-mails asking me to review items that I recently purchased--that's the only time I submit them. I did notice how the votes for the Mompos are not at all consistent with the reviews. Need more regulation I suppose, but how?

I have to split this--it's too long
5 replies · active 716 weeks ago
Oh no! You can submit reviews for anything you want. I've seen people review things buy simply looking at it on the monitor. That's right!

I once had a review removed because the reviewer said if she caught anyone out wearing the necklace she would personally walk up and slap them silly. I have that Lee Angel Necklace and live it.

You best believe Anthro removed that review. Now explain to me how that review slipped through the cracks if each one is read and approved.

Sent from Laura's iPhone
O.M.G. That was my review! And you're right -- it shouldn't have been approved. I believe I said I'd "punch 'em in the face" (I kid! I kid!). I wanted to convey how ridiculous I thought the necklace was in person, compared to what I'd lusted after online. I would obviously never slap anyone silly over their sartorial choices. :)
OMG Sarah! I had your review removed. It certainly could be easily mistaken as inappropriate.

Just for your pleasure, I am wearing the Glinting Bois Necklace by Lee Angel in this Post.
It's all about how you wear a Statement Piece. I would love to know what you think after you see me wearing it. Ie. Do you still have the urge to slap me silly? Ha-ha!

Laura

http://anthroclosetchaos.blogspot.com/2010/08/lots-of-anthro-with-one-athleta.html

From my Yahoo Mail - Laura
Haha, I definitely wouldn't slap you! It doesn't look nearly as BIG as I remember it being, and it definitely works with the LBD. The product shot is upsetting me all over again, though, b/c I was head over heels for it when I thought it was daintier (my friend -an employee- warned me it wasn't) ... And oh.my.word. those sandals! How did I miss out on those? :(
Not as bad as you thought. I think my attraction to the Necklace, comes from having lived in Hawaii as a child. It strongly resembles a Lei. I also am a fan of Lee Angel's Statement pieces.

Those sandals are a one hit wonder for me by Luxury Rebel. I was the only reviewer and I loved them so much I went full price. They were not cheap. They came with replacement stones. Good thing. I loose several with ever wear. Endless had a horrible platform version. There has been nothing by this designer since I would be caught dead wearing. Ha-ha!

Sent from Laura's iPhone
My experiences with Anthro's CS made me feel like they only read half the e-mail, except for product searches and PAs--those are always helpful but also pretty standard--anything else sounds like some scripted response that doesn't even address my primary concern. Examples: 1) when I received somebody else's item and received a completely unsatisfactory solution (they've since fixed their website to help curb these shipping mistakes-yay!); 2) when I received duplicate items and let them know I was sending them back the NEXT day and didn't want to be charged for the label, they responded 3 days later with a free shipping label (duh, my e-mail said next day) so I was probably charged shipping for those; and 3) when I complained about the condition of items (worn, dirty, smelly), I got no response in one case (maybe an apology) and refunded shipping in the other, but I still had to return the item, so I'm sure I was charged for the return label. Not good business.
1 reply · active 729 weeks ago
Oh no! I can't believe all this happened to you.

When my Bow Tied Beauty boots arrived covered with scratches and one was caved in on the side. I called and asked for a replacement free of charge. The rep said her supervisor told her she had to charge me. I was livid. So I re-ordered them. A few days later I get 2 shipping notices for boots. Sure enough, a pair was sent free of charge. After I had already ordered them. Crazy!

Anthro's CS had degraded along with everything else. It's all tied to a bad economy. It's a Worldwide issue that will never recover. We must get used to things being different from now on.

I am so thankful I have a good education and a decent job.

Sent from Laura's iPhone
I do appreciate that they have corrected things that I've complained about on blogs: 1) no more quick checkout when ordering from wishlists to help prevent mis-shipments and 2) no longer splitting my orders into a bajillion boxes. Yay!

Ok that's it, I'm done. Sorry Intense Debate made me split my comments!
1 reply · active 729 weeks ago
I'm surprised ID made you do that. I've written huge replies before and never had issues. Oh, unless I'm on my Laptop PC. There must be different settings between the iPhone email app and the PC email app. I looked, but was unable to find anything.

Sent from Laura's iPhone
I haven't grabbed anything from today's sale although there are a few belts I like that I may see if they are available later this week. Nothing I wanted to run to Anthro for over lunch. I splurged and bought the full price Lundin Links sweater as I loved the beautiful Kelly green and thought it might be a nice way to make my Sing Sweetly Party dress office appropriate. There weren't many left in my store so I decided to buy it full price.

I think the Sliver belt is really pretty in person. It is a salmon pink colour to me - definitely seemed more pink in real life compared to the picture. The leather is definitely very soft.
5 replies · active 729 weeks ago
I'll have to Check out the sweater you mention. I've been buying and bidding on sweaters from late last year I missed out on. Picked up the Pick A Bunch, the whirl and Wind in Yellow. Still would like the Roaming Frills in Blue. They seem to be gone. Oh well! I am definitely working on ways to tame the Mompos for work.

Sent from Laura's iPhone
This is the sweater I was lusting after: http://www.anthropologie.com/anthro/catalog/produ...
I heard a rumour it is coming out in white which might look really nice with the Mompos? I'm definitely trying to make some of these beautiful Anthro frocks a bit more work appropriate. I tried a black tee over the Memory of Feather dress plus a brown belt to make it more office appropriate. It worked really well. Geez, I really ought to start a blog one of these days but I feel a distinct lack of ability to take outfit photos as evidenced here: http://engineergeekunite.blogspot.com/2011/04/ver...

By the way, please keep submitting your reviews online to Anthro. It is obvious that they help so many of us out there! I particularly love it when you review shoes and boots as if I buy online I can't return so I have to be very sure of my purchase (we can't return online purchases in Canada and there is too much hassle sending them back to the US).
Oh yeh! That is a really cute sweater. I tend to not go for pullovers. I suffer from dreaded hot flashes. If I half to pull a sweater over my head in a hurry, I'm afraid I may tear it.

But this one looks very thin. More line a T Shirt. I adore the Green. I still need a sweater this color. Was considering the Blooming Lattice. I've been stalking EBay. So far no Green in a Small.

Sent from Laura's iPhone
There's a sweater on Modcloth that looks really similar to the green Blooming Lattice Cardi. I actually think it's cuter because it's longer, has pockets, and has the white "icing" detailing on the pockets too!
http://www.modcloth.com/Womens/Tops/Sweaters/-Kis...
Oh I've seen it. They sold out in the Navy version.

Sent from Laura's iPhone
Those Espadrilles look like a fine companion to many an outfit, though my heart truly belongs to the Lemon Stick Wedges. I'm surprised with the alacrity Anthro responded to your email. Kudos to them for that! I think you should still review items, for sure, not just on your blog. For those shoppers who don't care for the blogging world, you'd still be doing them an immense favor. I say keep submitting reviews and call out the fake reviewers for who they really are.
1 reply · active 729 weeks ago
Ha-ha! From now on, when someone comes back with wit and grace, I'm going to call it Molly-ness.

Honestly Molly, I didn't even know there was such a thing as Anthro blogs until a year ago. I couldn't believe all the info I was missing out on. In fact, I still am. There just isn't enough time in the World for reading blogs. The only time I get blog saturation is when I take vacation.

Sent from Laura's iPhone
I was quite bad in the sale today, but I'm still deciding on what to keep and what to return. I'd rather buy something and then return it than pass it over and regret it.

As for Anthro CS, it sounds like they have guidelines as to what reviews they can take down and what reviews they can't. I totally understand your point about these fraudsters skewing the reviews more negatively, but without CS's standards as to what they can remove, might that not skew the reviews (more positively), too?
4 replies · active 729 weeks ago
Not if they have found a way to get around the IP Address block that prevents you from voting helpful and unhelpful votes as often as you wish. When Anthro initially set up the system you could do that. They realized their mistake and implemented the IP Address block. Once you voted from that address, you could not vote again. All you need is server that randomly generates IP addresses or. Bank of computers. Say a library, training room, or school, and you could have all kinds of fun skewing those numbers. I vote for the Server. That gives you unlimited address.

Sent from Laura's iPhone
I think you misunderstood me. I just meant that if CS didn't have their OWN standards about what CS could remove, then CS might remove too many things, including legitimate negative reviews, resulting in another unreliable measure. Perhaps it's better to err on the side of non-interference?

Or did I misunderstand you?

Either way, frankly, I bet this gets run up the ladder and the reviews end up getting pulled anyway.
Oh I don't know JG! They claim to read every review. I reported a review where the reviewer threatened to slap anyone silly if she saw them wearing a necklace she didnt like. That managed to slip through the cracks.

Sent from Laura's iPhone
Sounds like you need an iPad! A lot easier to type on than the iPhone! And you can plug your camera or SD card right into the iPAd and upload your photos there instead of having to go through your laptop! And your iPad goes with you everywhere and works everywhere, especially if you get the 3G one :) It could be your new blogging machine. =^..^=
1 reply · active less than 1 minute ago
Please buy me one! And I do love yours. But I may need to buy a new camera again. But I'll try replacing my Scan Disk first. I take pictures, and they seem to save to the disk. And nothing is there.

Sent from Laura's iPhone
I only got few items today! Those bags are so lovely!! And the dress!! I wish I could afford all of them!!
1 reply · active 729 weeks ago
I will run out of my bonus money soon Keiko. I'm just having fun while I can.

Sent from Laura's iPhone
Hi Laura -
I love your reviews in both places. I like them on your blog better because they are more in depth, but don't stop providing them to Anthro either. They are helpful.

I have a feeling that either Anthro a) did not understand the problem you were posing, b) was too lazy/unwilling to look into it or c) didn't feel it justified the time and effort.

I like the reviews on Anthro and find them helpful sometimes. I am glad they added the body dimensions and it is nice when people add them, and let you know if they are big/medium/small busted, etc... If someone who is 5'2" thinks the dress/skirt is too short I know I will. My only point is that you have to take them lightly, because everyone is different and there can be monkey business going on, especially with the expensive pieces. For example, I have items in my shopping cart right now and was hoping for some reviews. One item was a pair of earrings and it was a very helpful review, which helped me decide that the earrings weren't for me. However, it was only one thing the reviewer said that made me decide. For someone else, it may not have mattered or there may not have been enough information. this person only had one review too. I think Anthropologie is working at making the reviews more helpful, that can be observed by their recently adding the measurements.
1 reply · active 729 weeks ago
I like the addition of the measurements, and the body type. I have tried sorting too. One review definitely can't be a deciding factor for everything. Even as thorough as I try to be, I miss things. For example, I missed the boat on the Babergh Dress. The description included Silk when there was none in the dress. I always check the description against the label. But not that time. Now I always include a fabric description. That's why multiple reviews ate best. Although sometimes you just can't wait and must have faith and guess. I ordered the Mompos when there were no reviews. But several reviewer mentioned they read the negative reviews and didn't order. But then saw the dress in the store. No one marks a dress down to one star because the arm holes are too tight on them and they think it's faded looking. I think most saw past those comments for what they were. Bogus!

Sent from Laura's iPhone
I actually skipped out on the sale so far. Hopefully later this week I will have time to go in person and use my bday discount. But right now I am SWAMPED.

I am glad you got a response from Anthropologie. I hope you don't stop offering your reviews because I think they are an asset to the community. But I understand your discomfort with their response...
Hi Laura - By the way I did not get any 'junk' on my computer from your replies, but I use Firefox browser, not IE.
1 reply · active 729 weeks ago
Really! Thanks for mentioning that Missy! That is helpful. I'm using the iPhone right now. Next time I reply from the Laptop, I'll try Google Chrome.

Sent from Laura's iPhone
I got nothing from the sale today--i was a good girl. I'm actually taking a little break from shopping. We'll see how long that will last!
As for providing reviews to Anthro, i think you should continue to do so, both on your blog and to Anthro (if you have the time of course!). I find Anthro reviews just as helpful as blogger reviews. I can't complain about their customer service, as they have been good to me so far. Sure i've been sent cancellation emails and such, but they have always make up for it.
The two negative reviews on the Mompos does sound a little off, and sounds like sometime is rorting the system, but i say let them do what they wish. People will soon begin to realise...(esp with all the postive reviews coming through!)
1 reply · active less than 1 minute ago
I agree Jen. Good point. We should always trust our instincts first. And congrats for having such strong will power. I weak at the knees for Anthro.

Sent from Laura's iPhone
oh btw Laura - i just got the Mompos dress!! the most perfect fit ever. No problems whatsoever! 5 stars! actually make that 10..
1 reply · active 729 weeks ago
Haha! Yay! When will you show us? I will make a concerted effort to be there.

Sent from Laura's iPhone
I don't understand why are you worried about the skew voting on this dress.To be honest it is not a flattering dress for most people

It has been made in India.Being in India I can attest to the fact this fabric runs less than $1/yard there and is extremely common. fabric.If you wore it in India believe me no one would take a second look at you.

Most of anthro pieces are overpriced and overhyped. Most of them are made by sweatshop workers in foreign countries.On top of that blogs are causing items to either not go on sale but they are sold out full price because people get excited when they see someone on a blog to wear an item nicely and don't even bother to wait for a sale.I remember 2 years ago when everything was on sale within 3-4 weeks and I miss those days.
1 reply · active less than 1 minute ago
This was months ago. If you want to know why, read the comments. BTW, you complain about the blogs slowing items going to sale. Why are you reading them?

From my Yahoo Mail - Laura

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