Last weekend I checked up on the availability of my Wish Listed Anthro favorites.
|My Sweetie brought me my favorite flowers yesterday!|
See my No Anthro Zone Review for the Pebbled and Primped boots HERE.
|Bowtied-Beauty Boots - by Lucky Penny - Anthro $248 - Nov 2010|
This morning I tried the boots on again. Turns out the 8.5 is very comfortable to slightly large. So I call these TTS. Plenty of space for thick socks. Just as comfortable as the Pebbled and Primped Boots. After wearing these boots for 10 minutes or so, the leather warms and slouches in a very agreeable way. So they no longer were hitting the back of my leg. First two issues from the previous 2 minute meeting solved.
I suggest wearing new shoes around the house for at least 30 minutes, or longer. Even better, wear new shoes all day in the office on carpeted surfaces only.
Now issue number three appears. I suddenly notice that the right boot has slouched inward and is now rubbing my ankle as I walk. I tried several pairs of socks in different thicknesses. No relief! Meanwhile, the left boot achieves perfection.
These boots are equipped with a half zip only. Zippers both worked freely for boots. Pulling them off is tricky. I suggest using a seated position. An assistant might be appreciated. I also noticed in the light of day, the near perfect left boot had a small amount of glue on the front and appeared to have many small scratches on the leather.
I should mention that my UPS package arrived completely broken open with all air pillows gone. The bows and leather bands were all evenly aligned. The ruching on this pair are even. The leather is a lovely rich Reddish-Brown. Soft and pliable, but not shiny as they appear in the model shot further down. And yes, the bows do have a tendency to stick out in a fun, quirky manner. Only you yourself will notice. The toe is nicely rounded with a spacious toe box. The heel is low and the sole is flexible for walking. There is anti-slip traction on the bottom.
| I am a scientist by trade. So diagrams speak for themselves.|
In the image: Blue arrows show the level of my ankles.
Blue circles show the level of the inward slouch.
By now, I have managed to put together a very cute copy cat version of one of Anthro's Outfits starring the Bowtied-Beauty Boots.
|I was not fit to show face!|
Shop the Bowtied-Beauty Boots HERE.
I am thoroughly in love with the boots. What is a girl to do? Call Customer Service! After all Anthro has always been fair with me in the past. So call I did. I spoke with Tamera, whom I have spoken to many times before. I attempt to explain the issue with the right boot. My ankles are normal. One is not lower than the other. I didn't think it was necessary to press my claim as a defect. YET!
What do I want she asks? I want another pair I say. I will need to clear this with my supervisor she says. I know the routine. I was so sure that the decision would be fair.
I recall a certain pair of Coclico's on sale that arrived with an annoying squeak. Anthro airmailed a replacement pair at the speed of light by the next day. Completely trusting me to return the squeaky pair. But that was not to be the case this time. Oh no!
You guessed it! I couldn't believed the outcome. I can return the boots. There are 46 pairs still in stock. A new pair will be shipped when the returned pair are received 10 to 14 days from Monday. But with size 8's sold out, I know these 46 pairs of 8.5's will likely disappear at the double the normal speed. I didn't even argue. I was too dumbfounded. By later in the day the 8.5's were down to 41. By my calculations these are gone in about 9 days. And that is a conservative guess.
So, despite the fact that I couldn't really afford the added expense. I did as any fledgling Anthro Boot Addict would. Thank goodness for Free Shipping over $150. I immediately re-ordered the boots. Online!
As I sit thinking about the conversation, I now realize that I didn't follow routine as I normally do. I didn't say, do I really have to wait 2 weeks for these boots. I also didn't bemoan the fact that I really can't afford to re-order the boots. I forgot to mention that I purchase exclusively from online, and that I review every single item I order. I also stupidly forgot to bring up the fact that I am a Top 10 Anthro Reviewer. Stupid, stupid, stupid. I should have argued. I didn't shoot for the moon as expected.
But that's OK! I love these boots! I'll be back with this outfit next week!
I think I know where I went wrong. But I would appreciate any suggestions on how to deal with CS for an issue like this one.
Also being a fledgling boot wearer, do my Readers have any boot issue solutions to share?
Anthro Sister Love, Laura (firstname.lastname@example.org)